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Elements and Performance Criteria

  1. Record and balance petty cash transactions
  2. Petty cash vouchers are prepared in accordance with workplace procedures
  3. Before processing, petty cash claims and vouchers are checked for accuracy and authenticity
  4. Petty cash transactions are recorded
  5. Irregularities are noted and referred to nominated person/section in accordance with workplace procedures
  6. Balance all transactions
  7. Transactions are presented to nominated person/section for checking in accordance with workplace procedures
  8. Invoices for payment to creditors are reconciled in accordance with workplace procedures
  9. Discrepancies between invoices and delivery notes/service agreements are identified and reported for resolution in accordance with workplace procedures
  10. Errors in invoice charges are identified and corrective action is undertaken within scope of authority in accordance with workplace procedures
  11. Rectify discrepancies as directed
  12. Correct and authorised invoices are processed for payment and entered into financial records as required
  13. Creditor inquiries are resolved within scope of authority or referred to appropriate personnel in accordance with workplace procedures
  14. Prepare invoices for debtors
  15. Preparatory calculations are performed to produce accurate invoices
  16. Relevant documentation is completed to ensure accuracy of contents
  17. Invoices are distributed to nominated personnel for verification prior to despatch
  18. Verified invoices are despatched within designated timelines
  19. Verified figures are entered into financial journals
  20. Documents are filed for auditing purposes and follow-up action is taken as required
  21. Prepare and process banking documents
  22. Financial transactions are listed on deposit forms in accordance with financial institution requirements
  23. Pay-in documentation is balanced with all financial calculations
  24. Financial institution deposit totals are balanced with internal records
  25. Deposits are lodged with the financial institution

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with standard operating procedures

applying relevant legislation and workplace procedures

communicating effectively with others when preparing and processing financial documents

completing documentation related to preparing, processing and recording financial transactions

implementing contingency plans interpreting and following operational instructions and prioritising work

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

performing required calculations both manually and with the aid of relevant equipment and calculators

reading and interpreting instructions, procedures and information relevant to preparing and processing financial documents

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

selecting and using relevant equipment when preparing and processing financial documents, including the use of an appropriate range of office equipment, computer systems and financial software packages

working collaboratively with others when preparing and processing financial documents

working systematically with required attention to detail.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

contacts and sources of information/documentation needed for preparing and processing financial documents

customer service policies and procedures

documentation requirements of banking institutions, governments and other relevant agencies

relevant financial regulations, codes and procedures including pertinent taxation documentation requirements

scope of authority when preparing documents

typical problems that can occur when preparing and processing financial documents and appropriate action that can be taken to prevent or solve these problems

workplace procedures for preparing and processing financial documents.